Dear Support Team,
I hope this email finds you well. I am writing to you because I have been experiencing some issues with the templates on your platform. I have tried to use a few different templates, but they are not functioning as expected. Specifically, the formatting and layout seem to be off, and some of the elements are not displaying properly.
I have tried to troubleshoot this issue on my own by following the instructions provided on your website, but I have not been successful in resolving the problem. I have also tried using different browsers and devices, but the issue persists.
I would appreciate it if you could help me resolve this issue as soon as possible, as I need to use these templates for an important project. Please let me know what information you need from me to diagnose and resolve the issue.
Thank you for your help and support.
Sincerely,
Marks.